Effective Date: 01/01/2025
These Terms of Service (“TOS”) govern the relationship between RiverCity Internet Group, LLC and any and all subsidiaries (collectively, “RCIG,” “we,” “us,” or “our”) and you (“Client”) for the provision of services, including but not limited to colocation, web hosting, dedicated servers, virtual private servers, email services, and related offerings. By using our services, you agree to the following terms:
1. Service Agreement
1.1 Scope of Services
RCIG provides services as outlined in your specific service agreement. Additional terms may apply for specific services.
1.2 Client Responsibilities
You are responsible for:
•Ensuring your use of services complies with the AUP and this TOS.
•Paying all fees associated with the services in a timely manner.
2. Payment and Fees
2.1 Billing
Invoices are due as specified. Late payments may result in service suspension.
2.2 Additional Fees
Clients are liable for fees incurred due to policy violations, including but not limited to:
•$50.00 IP cleanup fees for blacklisted IP addresses.
2.3 Refunds
Refunds are issued in accordance with the specific terms of your service agreement. Setup fees and cleanup fees are non-refundable.
3. Suspension and Termination
3.1 Breach of Terms
RCIG reserves the right to suspend or terminate services if you violate these TOS or the AUP.
3.2 Immediate Termination
RCIG may terminate services immediately if your actions harm our network, reputation, or other Clients.
4. Limitation of Liability
4.1 Liability Cap
RCIG’s liability is limited to the fees paid for the specific service in question during the 6 months preceding the claim.
4.2 Indemnification
Clients agree to indemnify RCIG from any claims arising out of their use of the services.
5. Privacy
RCIG will handle your data in accordance with our Privacy Policy, available at https://hostirian.com/privacy.
6. Modifications to Terms
RCIG reserves the right to amend these TOS. Notice of changes will be provided via email or posted on our website.
7. Governing Law
This TOS shall be governed by the laws of the State of Missouri, without regard to its conflict of laws principles.
8. Contact Information
For questions or concerns, please contact:
RiverCity Internet Group, LLC
11756 Borman Drive, St. Louis, MO 63146
Support@rcig.net
1-800-615-9349